CONFERENCE REPORT
C.A. WORLD SERVICE CONFERENCE 2026 WORLD SERVICE OFFICE BOARD REPORT
INTRODUCTION AND COMMENTS:
As the conclusion of my first term as the WSOB Chair takes place at Conference, it seems crazy that so much has been accomplished by the WSOB and WSO in just two years. And yet, with everything that changes, so much of it stays the same. I’m so proud of the WSOB and WSO in our commitment to serve this fellowship.
As the year progressed with the implementation of more efficient procedures, policies and new/upgraded plaƞorms for delivery, we have reduced the staffing requirements and saved the fellowship thousands of dollars in the process.
Tai and Dawn continue to be rock stars in their roles of Director of Operations and Assistant Manager. Both are fantastic assets to the successful delivery of our message of recovery to our fellowship. Tai runs an efficient tight ship, maintaining deadlines, spreadsheets for accountability and a calendar that keeps us all on our toes. Dawn consistently brings the administrative effort on point each and every day, making sure that the wheels of this bus keep rolling. While each of them are carrying out the responsibilities of their position, they always drop what they’re doing and engage with our fellowship anytime someone from C.A. calls or drops by – always keeping the members of our fellowship front and center to their efforts. Removing the full time CSR position and the full time Warehouse position proved to be a little too much strain on our productivity. A decision was made to bring on a part time Warehouse
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role and Robert has done a great job assisting us in the back with the production of pamphlets, inventory management and shipping needs.
These staff members are truly the unheralded workers behind the scenes of your new meeting, your chips and literature, the financial management of your fellowship, etc. Unfortunately, your interaction with them may only be on the rare occasion when a problem arises or actually no interaction with them at all. In either case, be certain that they are there and if you get an occasion to thank them for their efforts, please don’t miss the opportunity to do so.
The WSOB welcomed two new board members into the fold. Both Russell and Kalob came on the board and took no time to hit full speed. As both were very active and knowledgeable regarding our efforts in past roles at Conference, it was a relatively smooth transition into these roles. Russell was quickly moved into the Treasurer’s position with Jonathan moving on to the WSBT and leaving that position to be filled. Kalob dove right in to assisting with the development of our meeting finder app, the website, the super-secret Freedom Fund, etc.
We’re fortunate to have such hard working and devoted new members to the WSOB!
The WSOB’s composition is always in flux and constantly changing. This year is no exception. At the conclusion of the 2026 C.A. World Service Conference, we will have three open positions on the WSOB. Wesley served as a Director at Large and was not ratified in July and chose to step down. He was instrumental in the Public Information efforts and NewsGram delivery throughout the year. Kim gave the WSOB her decision in July to also step down at the completion of the Conference. She served as the Secretary of the WSOB and was successfully in charge of sweeping up behind us in our on-line business and monthly meetings. Jason also gave notice to the WSOB in July that upon the completion of his term as a Director at Large, he was not putting himself forward for another term at the end of this year’s Conference. He was influential in bringing about the new website and plaƞorms that we use in the office and as a fellowship. I want to personally thank all three of these C.A. soldiers for their unheralded service to the fellowship of C.A.
There is always a chance that the board’s composition could potentially change some more as there are current board members participating in the TEC process to potentially be chosen to be trustees as well. What an exciting time to be on the WSOB. As our positions are always in some sort of rotation or flux, if you’ve ever considered doing your service as a World Service Office Board member, now is an incredible time to join us!
The NewsGram has had a makeover! With some newly adopted internal guidelines for the NewsGram, the WSOB and WSO are excited about its future. Kenny had been the NewsGram Editor for years and stepped down in May. We thank him for keeping the ball rolling for all those years bringing the NewsGram to our fellowship. We are currently asking the fellowship
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for resumes from anyone interested in being the new NewsGram Editor. Larissa has volunteered to assist us as the Interim Editor until the process of selection is complete. She has done a great job bringing us the new look. Maybe even keep an eye out for some top-secret announcements at this year’s Conference.
Speaking of top-secret announcements, the WSOB and WSO are excited to roll out our new website. A brand-new look, bringing a fresh upgrade to the site and its message of hope to our C.A. community. In the process of this roll out, a decision was made to move our hosting and website maintenance in a different direction. We want to thank Cameron for years of successful commitment and excellence in his role as our webhost and webmaster. We wouldn’t be where we are today without his efforts.
In reviewing the committee’s work over the last year, here are some of the highlights:
- Renewed and signed employment agreements with Tai and Dawn
- Recalling the early days special edition published, sold 100 copies in close to 12 hours
- Two successful inventories with 0 distribution interruptions
- Employee manual complete
- WSOB Members descriptions close to complete
- NewsGram guidelines complete
- WSOB Chair, DOO, WSOB Treasurer, WSOB DOCAC, WSO Assistant Manager all attended and worked the successful 2026 C.A. World Service Convention in May
- Bank transition complete
- CAWS and CAWSO Board Members registration Complete
- Rack Insert Complete
- Intellectual Property revisions complete
- Annual Licensing and Royalty agreements continued success
- Banner revisions complete
- Updated and Revised shop merchandise complete
- Digital Area Reports complete
- Translation Tracker complete
- Swedish, Dutch, Danish chip revisions for age and Trademark Complete
- Reconciliation of CAWS2026 in less than 60 days complete
- Logo Finder added to CA.org Website complete
- Branding Guidelines revisions and updates complete
- Translation Glossary of Terms complete and added to CA.org website complete
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- WSOB Credit card policy complete and implemented
- Decreased office expenses in back-to-back years, 2025 and 2026
- I continue to be actively present at the office. Spending Wednesday afternoons at the WSO, Tai and I are disciplined in tracking the development and solutions to our efforts every week.
- Communication and activity with our new treasurer, Russell has been on point and we appreciate his willingness to make the huge time change a non-factor in our efforts.
- Tai and I also meet every two weeks for a zoom call with the WST and WSOT. These meetings have been very productive in keeping the WSBT informed of how the WSOB is continuing our success – being responsible to the WSBT as to our efforts taking direction from the Conference.
- The WSBT Chair and I continue to communicate every couple of weeks and keep each other informed as to the activity level of the boards.
- Communication with the WSOB on the WhatsApp is active and we move a ton of business on line to keep things moving in our support of the various conventions, etc.
- Again, Tai continues to kill the responsibilities and her dedication is contagious. I truly believe that the WSOB and WSO is on a very positive path.
- Top Secret roll out of the new ca.org website!
- Top Secret roll out of the new Freedom Fund!
In love and service –Randy G, WSOB Chair
WSOB FINANCIALS – PLEASE SEE ATTACHED Appendix I Financials.
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COMMITTEE STRUCTURE AT CONFERENCE:
Position Name Email
- Chairperson Randy G. wsochair@ca.org
- Treasurer Russell S. treasurer@ca.org
- Secretary Kim C. wsosecretary@ca.org
- Director of Operations Tai R. doo@ca.org
- Director of Conv. & Conference Jesse G. docac@ca.org
- WST Karmen K wst@ca.org
- WSOT Jonathon H wsot@ca.org
- DAL Jason S. dal02@ca.org
- DAL Morten V. dal03@ca.org
- DAL Kalob T. dal04@ca.org
SUMMARY OF COMMITTEE MOTIONS:
Motion:
Motion to add an expense line item to the CAWS budget in the amount of $25,000 for special projects and development.
REFERRALS
Note: During this conference year (September 2025- September 2026), the Board was presented with a spread sheet listing multiple referrals dating back as far as 2017. For the most part, these referrals had been resolved but the various dispositions had not been updated.
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World Service Conference of Cocaine Anonymous Daily Minutes – Day 2 – Friday – 4th September 2026
None of these referrals were initiated or addressed this past conference year. Upon research, we were able to retrieve correctly dated dispositions for them.
REFERRALS THAT WERE FORWARDED TO OTHER COMMITTEES:
17767959
WSOB 2026-06 pre-Conf 2026- Individual Submission: Pierre H.
As CA continues to grow internationally, many online meetings are beginning to explore AI- based translation tools such as Zoom AI Translation. At present, it is unclear whether CAWS has any guidance, recommendations, or best practices regarding the use of AI translation in CA meetings. This referral requests clarification and discussion regarding:
- Accuracy of the CA message when translated by AI tools.
- Potential anonymity and confidentiality concerns.
- Responsibility and accountability for translated content.
- Benefits and risks for international accessibility and participation.
The purpose of this referral is not to advocate for or against AI translation, but to seek guidance that may help groups, districts, areas, and international meetings make informed decisions consistent with CA’s Traditions and Concepts.
Response (August 2026): Transferred to IT Conference Committee
REFERRALS STILL IN COMMITTEE:
16687284
WSOB 2025-09 post-Conf 2025- Individual Submission: Robert B.
I request the WSO to look into developing kits for struggling meetings. While we currently provide starter kits for new meetings, we do not seem to have a program for established Meetings, Groups, Districts, or Areas that may be struggling financially to help keep their materials available at the top of the triangle. These kits could include pamphlets, chips
(younger values along with years and multiple years), and maybe even books. Both World Level Funds could be used to provide this as well as individual members could be allowed to “anonymously donate” these help kits so they are available when needed. Please look into this concept for further development.
(Currently in Committee)
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17853904
WSOB 2026-6 pre-Conf 2026 – Individual Submission: Sue G.
District Flexibility in the Provision of Recovery Milestone Items. Recovery milestone items, such as keyrings, are an important part of celebrating recovery and carrying the message of hope within Cocaine Anonymous. For many members, they represent significant milestones and serve as a tangible reminder of the progress made in recovery.
Concerns regarding the quality, durability, consistency and availability of recovery milestone items have been raised within the Fellowship and continue to be discussed through service channels. These concerns have included reports of manufacturing defects, issues with clasps and fiƫngs, inconsistencies in supplied items, replacement stock requirements, postage costs and delays in obtaining suitable replacements.
These challenges can result in additional costs, postage expenses, replacement requests and
administrative burdens for trusted servants, whilst also affecting the timely recognition of members’ recovery milestones. Whilst efforts have been made to address these concerns, challenges remain and continue to impact members, groups and Districts across the Fellowship. This referral requests that the World Service Conference review whether Districts should have greater flexibility regarding the sourcing and provision of recovery milestone items where there are ongoing concerns around quality, availability and service delivery.
As Districts continue to grow in size and responsibility, this review could consider whether a process should exist for Districts of sufficient size and capacity to apply for alternative approved sourcing arrangements whilst maintaining Fellowship unity, accountability, trademark protection and service structure integrity.
The intent of this referral is not to change the relationship between World Service, Areas and Districts, nor to bypass existing service structures. Rather, it is to explore whether the current structure provides sufficient flexibility for Districts to meet the needs of the members they serve. Any such flexibility would be an option available to Districts rather than a requirement.
This referral is submitted in the spirit of continuous improvement and in support of our primary purpose of carrying the message to the addict who still suffers.
(Currently in Committee)
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CLOSED REFERRALS:
16387714
WSOB 2025-06-20 pre-conf 2025 – Individual Submission
Please consider adding the formats and the typical readings for meetings under the “literature” drop down to make it easier to find.
Response (April 2026): No action taken.
Currently there no plans to adjust formaƫng of literature including changing of font sizes, which could impact the cost of production, however some CA literature can be downloaded and
magnified or font sizes changed for personal use.
16418733
WSOB 2025-06-28 Pre Conf 2025 – Individual Submission
I was wondering if the process of getting all CA approved literature into an audiobook form has been started or explored.
Response (April 2026): Resolved. No action taken.
Thank you for the referral. At this time, there are no plans to produce literature beyond print and e-book versions partly due to costs, such as paying for professional readers and the cost of
translations. The WSO is always open to considering new formats for the future and will keep this suggestion in mind for future planning.
16549684
WSOB 2025-07 pre-Conf 2025- Individual Submission: Larissa O.
While reviewing the pamphlets on ca.org, I noticed that the current layout could benefit from a more visually appealing design. I’d like to suggest updating the presentation, like the approach used by CMA (link attached for reference). Specifically, replacing the plain text pages with pamphlet images would create a more engaging and user-friendly experience. With the website being updated I believe this would be an ideal time to look at making this change.
Additionally, I recommend standardizing the pamphlets in black and white. A clean, minimal design not only enhances readability but would also reduce printing costs for Areas —
particularly once Print on Demand is implemented.
https://www.crystalmeth.org/download/what-is-the-seventh-
tradition/?wpdmdl=2642&refresh=688922ca4454e1753817802
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Response (August 2026): Resolved. The WSO is currently addressing the “facelift” to our pamphlets.
16651006
WSOB 2025 08-22 Pre-Conf 2025 – Committee Submission WSBT:
Please note that the legal name of the Fellowship is Cocaine Anonymous World Services (CAWS). There is no such organization as Cocaine Anonymous World Services, Inc. (CAWS, Inc.) and any mention of that organization is incorrect. The World Service Board of Trustees is asking all World Service Conference Committees to review any and all Conference Approved Documents (World Service Manual, Committee Guidelines, etc.) and change any erroneous naming convention of Cocaine Anonymous World Services, Inc; CAWS, Inc., or anything other than Cocaine Anonymous World Services (CAWS) to the correct nomenclature.
Response (April 2026): Resolved. Action taken. DOO, in consultation with WST, has addressed the Office materials needing revision and has reached out to the relevant Conference
Committees to further address items needing updates.
16679238
WSOB 2025-08-30 In-conf 2025 – Individual Submission – Georgia CAUK
In our Area, we feel audio versions of our pamphlets and books are needed. The average reading age in UK prisons is 9 years old, and by audio versions being available, this will allow information to be understood. Could this be looked into? Response (April 18, 2026):
Resolved. No action taken.
Thank you for the referral. At this time, there are no plans to produce literature beyond print and e-book versions partly due to costs, such as paying for professional readers and the cost of
translations. The WSO is always open to considering new formats for the future and will keep this suggestion in mind for future planning.
WSOB 2026-03
Perform a yearly cost analysis of sold merch. to potentially update sales price of goods to the fellowship.
Response (October 2025): Action taken.
Motion was made and passed at October 17 Board meeting to implement an annual review of the pricing for all merchandise sold by Cocaine Anonymous World Services be conducted in the last quarter of the year (Q4), to be effective for the following calendar year.
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World Service Conference of Cocaine Anonymous Daily Minutes – Day 2 – Friday – 4th September 2026
16724399
WSOB 2025-09-10 post-Conf 2025- Individual Submission: Ginger L.
I would like the WSO to consider created a new literature rack option that isn’t so big. Can we create one about half the size of the current one please?
Response: Resolved. Action taken. The querying member was presented with available options.
17600576
WSOB 2026-04-22 pre-Conf 2026- Individual Submission: Larissa O.
I would like to see a change in how frequent the WSOB minutes are sent out. Currently they are sent out quarterly in the delegate mailings. As a member who has been attending the WSOB Monthly meetings, I would like to ask that the minutes be posted in Box monthly, aŌer they are approved. This would allow members who are attending WSOB
meetings that aren’t on the Board a little more insight as to authority and oversight of the Board and give a better idea of what the board members do monthly for our fellowship.
Response: Resolved. Action taken. WSOB Secretary created new file in the WSOB Box folder specifically for monthly approved minutes. Minutes from 2024, 2025, and 2026 have been uploaded.
17646122
WSOB 2026-05-11 Pre -Conf 2026 – Committee Submission LCF: Nadz L. Dear WSOB, could you please update the following page ca.org page
https://ca.org/service/world-service-conference/wsc-literature-chips-formats-lcf-committee/ so that point a) reads as follows:
A. The proposed item will expand the inventory of materials adopted by the Fellowship and aids membership in an understanding and application of the Twelve Steps of Cocaine Anonymous, the Twelve Traditions of Cocaine Anonymous, and the Twelve Concepts of Cocaine Anonymous. This will then align with the LCF Guidelines – Introduction section. Many thanks!
Response: Resolved. Action Taken. Housekeeping issues addressed to all concerns.
17646135
WSOB 2026-05-4 Pre -Conf 2026 – Committee Submission LCF: Nadz L.
Dear WSOB, please note that the title of the attached pamphlet needs to be updated to “C. A for the LGBTQ+ Addict”, as approved at the WSC 2021, and as listed in the current WSM.
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The ca.org page https://ca.org/literature/ca-is-for/ also requires to be updated with the correct pamphlet cover and title. Many Thanks
Response: Resolved. Action Taken. Housekeeping issues addressed to all concerns.
17672988
WSOB 2026-05-10 pre-Conf 2026 – Committee Submission LCF: Nadz L.
Hi there, would it be possible to update this page: https://ca.org/literature/ with the other 2 book covers: Twelve-Step Companion Guide and Recalling the Early Days of C.A.
I send a lot of my area GSRs to that page and it’d be great to have the full list of lit we currently have.
Also, could the hyperlink “C.A. is Also for the LGBTQ+ Addict” be updated to remove “is also”, so that it reflects the correct pamphlet title as outlined in referral #17646135. Many thanks! Response: Resolved. Action Taken. Housekeeping issues addressed to all concerns.
PRESENTATIONS OF CURRENT ACTIVITIES OR TASKS (no motions)
CLOSING COMMENTS:
One of the true beautiful things about Cocaine Anonymous is the opportunity to bring our differences as individuals as to our belief about how C.A. spreads its message around the world. An in a world that can hardly keep from destroying itself, we seem to thrive when we can focus on the “principles over personalities”. As I can routinely disagree with the manner that our members, delegates and officers go about their business, I am never surprised at the power of God in our collective efforts for Cocaine Anonymous. We are truly in great hands.
Respectfully Submitted:
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Randy G
Chairperson/World Service Office Board
COMMITTEE STRUCTURE AT END OF THIS CONFERENCE:
ATTACHMENTS: APPENDIX I: WSOB 2026 FINANCIAL REPORT
Duane M; Thank you very much, next up is World Service Office Board.
Randy G; Everybody is good. Ready to hear about carrying the message to the still suffering addict.
Randy G; Introduces the members on the World Service Office Board (see report above) Not going to read report but will highlight.
It’s been a crazy year and we have been busy. We are almost losing Kim and Jason also. We currently have three open spots. By end of conference, we will know exact number.
We have counted and packed and shipped a very large number of keyrings, pamphlets and books. We have rolled out new website. CA.ORG.
Take a minute and move around on it. It is more robust. Like anything new it will take you a minute, but it is better. We are open to suggestions.
Newsgram – we have variations and are looking for donations as it costs to put together. We are not reprinting. Leave 5 bucks as it will make more money at auction as limited edition. There will be digital editions of Newsgram
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Swedish, Russian Dutch, French ……. Thank you to Literature, Chips & Formats translation committee.
Growth will come from this work. It’s hard not to believe we are continuing to carry the message. Thank you to all involved.
Read report knows that Tai is working hard to make your vison come true for the fellowship.
On a day-to-day basis we get more complaints than thank you. But when we realise what we are doing successfully please say thank you especially to Tai.
We are listening to fellowship. We heard you and we worked on it. A new version of freedom fund. A way to donate monthly is opening to a true subscription plaƞorm. We will now give you something.
You will receive a reading from a quite peace daily you will get the digital Newsgram, speaker recording and a discount to World service convention for 5bucks.
That is the highlight of our report. Read the rest. We are responsible to World Service Board of Trustee’s, but we take direction from the conference floor.
Tai B Motion 26: Motion to add an expense line item to the CAWS budget in the amount of $25,000 for special projects and development.
Seconded
Duane M – Would you like to speak to your motion? Tai B – Yes
Russell S – Speaks to the motion. Speaking for the motion Duane M –
Thank you debate?
Barry He – Speaking for the motion
Patrice F – Question – the 25000dollars is that to include the new freedom fund?
Randy G – No, the freedom fund is part of the meeting finder. It is not a traditional cost to the app and is good to go right now. It is live
Charlie H – Speaking against the motion
Would you table the motion until a line item is given?
Russell S – You have the right to motion but I appeal you don’t, if we were to table this we may miss an opportunity. There were areas that were successful in bids, we are fortunate position we should not be accumulating funds we should spend on primary purpose a fund available to action with policies and procedures for projects. Randy G – We have spending policies in place. Terry D – Speaking for the motion
Randy G – If you are already on freedom fund you will be invited to move across.
Harlan F – Question – Has there been research into what will fall under this projects? Russell S – We have been looking at new emerging areas is one of them
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Ryan H – Question how do you keep track of donations
Nadz L – Point of Order – can we keep on motion?
Maarten de H – Speaking for the motion
Jordan H – Speaking for the motion
Garrett Motion – Speaking for the motion Duane Motion – seeing no further debate Prepare to vote
Motion passes with significant unanimity
Randy G – any questions.
Nadz L – I love website however the pamphlets are no longer fully online.
This impacts Literature, Chips & Formats process and as a user from Ireland it cost me money.
Randy G – It’s difficu,t to keep up with changes. To allow all PDF to the public we have a licensing agreement. Areas can sign an agreement to reduce the misuse of downloading.
We can relook at this but that was the thoughts
Paul McG – Donation to receive 25% off WS Convention
Randy G – it’s a one-time discount using a member ID that can be used one time. At end of registration, we will figure out numbers and ensure the World Service Office Board keeps balance and does not cost the convention.
Patrice F – From the last time I was at mic to now I have already signed up and it is that fast. Randy looks to floor about
Barry He – In report you talk about number of translation budgets Randy G – We do a lot of leg work
Tai B – Translation is being run by Morten and started a pilot program, and Norway will be involved and it is in process and just begun
Pardy T – To clarify with the subscription won’t affect Convention budget.
Randy G – That is correct. We will do a transfer of funds to convention income.
Melanie R – The new website makes me happy. Has it been a problem in past of misuse or is it a worry for future.
Randy G – It has been a problem. They can have incorrect information such as old office address and Traditions. We are the safeguard of the intellectual property of Cocaine Anonymous. I am more than happy to take into consideration
Jacqueline R – Is in reference to discount. Is it for every convention, and does it apply to the
convention this year.
Randy G – We need to work with Seattle. And will work with Scotland also. To ensure it can be applied.
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Eric H – For Seattle convention there is a monthly payment that will be applied to that.
Randy G – If you have registered for Seattle and signed up to freedom fund, we will find a way to apply that.
Auds J – Just to clarify is that US dollars Randy G – Yes
Jaqueline R – What about butter?
Roberta Motion – Just received app and a map. The pointer of the map does not have a pointer to Sweden.
Kalob T – the app or website Roberta – the App.
Kalob T – If there are no meetings it what show
Paul McG – I am part of Scotland convention who will balance books
Randy G – Freedom fund will reconcile the convention account.
Lou B – I went onto freedom fund to take dollars, and it showed up as give butter
Kalob T – They are the same thing. Give Butter is the freedom fund.
Duane Motion – seeing no further questions.
Next up is H&I