May 16, 2026 – WSOB Minutes – Approved

WSOB MINUTES: MAY 16, 2026

SERENITY PRAYER – Randy G. opens the meeting with the Serenity Prayer.

TRADITION–Jason 5^th Tradition

CONCEPT –     Jason 5^th Concept

ROLL CALL & QUORUM DETERMINATION Present:

• Randy G. Chair
• Russell S. Treasurer
• Kimberley C. Secretary
• Tai B. Director of Operations
• Jesse G. Director of Conferences and Conventions
• Justin C. CAWS 2026 Chair
• Nathan H. CAWS 2027 Chair
• Parthi T. CAWS 2029 Chair
• Jason S. Director at Large
• Wesley B. Director at Large
• Morten V. Director at Large
• Kalob T. Director at Large
• Karmen K. World Service Trustee
• Jonathan H.  World Service Office Trustee

Guests: Larissa G, Maria K

  CHAIR ANNOUNCEMENTS

• The April 2026 minutes were approved.

 SEVENTH TRADITION

• Observed in the office; online members are directed towards ca.org.

CAWS CONVENTION REPORTS

Page 1of 19

CAWS 2026 (Florida)–Justin C. Highlights:

• Financial (5/13/2026): No update
• Final Online Registration (5/1/2026): Royal – 257, Sabal – 309, Bismarck – 69 Total = 635
• Hotel Pickup (5/12/26): 1874 room nights
• Its next week, actually this weekend is when our contracted start date is, so ITS THIS WEEK!!
• We have fulfilled the contractual obligations and current accounting indicates there is significant positive revenue.
• The report is light this month, I asked the committee to focus on what was yet to do and to focus on beginning their Pass Along Reports. The bulk of the work is done, and the committee has done an outstanding job. We’ve all done our best to prepare for anything that may possibly arise between now and May 25th. What remains are the details yet to be revealed, and most importantly to have fun! Its going to be a great CAWS Convention!
• The Yapp app is live and will continue to update as changes are made. Walk-in pricing has been uploaded to the app as well. Onsite signage layouts have been created and are ready for placement.
• Vice Chair–Natalia F.
  • H&I–will have attendees Fri, Sat & Sun
  • PI- workshop sat afternoon at 3pm, resource table for PI resources, various items orders from office and stunning shades for attendees
  • Outreach- attended various events to inform of and encourage attendance to CAWS206, newsletter, flyers, basket donation posted to social media pages
  • Children’s event–check request to Twinkle Toes nannies submitted and approved, cost will be determined by number of children participating and that has yet to be determined
  • Special Needs- none IDed at this time; have ASL as back up just in case and have begun to request bids
  • Unity–2 events; Kahoot game on Thursday evening, Popcorn machine–more info to come
  • Vol Coord–a master list has been forms; 71 volunteers have signed up

• Registration
  • Total registrants stand at an increase from last month; ave registration – $302; Royal 46% of total registrations
  • Banquets and breakfasts show an increase from last month.
• Program Chair–Sean H.

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• • Program–have updated program v4
  • Chair/VC: Yapp App is up and running, Co-anon needs have been met
  • Entertainment: Includes Silent Disco, Comedian, Karoke
  • Workshops- good to go
  • Speakers- good to go; one speaker replaced with back up speaker
  • Marathons- Spots still available for Sun and Mon
  • Survey eval–use survey monkey
  • Special Events: Working on shirts for fun run, Working on committee for on site and off- site logistics, Working on parking logistics

CAWS 2027 (Seattle)–Nathan H.

Highlights:

• General Operations: Monthly downline committee meetings are taking place regularly. Registration site to be completed by May 6th for testing and approval. IT chair and registration chair have been working together to Sync all information accordingly. All information needed has been collected from Ad-hoc committee. Web page/design is almost complete and will be ready to go live on May 6th for testing and approval. The app to be used throughout the event will be the next focus.
• VICE-CHAIR: Downline committee meetings are taking place monthly. The current PI chair (Mikey S.) has accepted the chair position of advanced info & newsletter.
• PROGRAM: Will be bringing nominees forward for remaining open positions at next month’s meeting. Open positions; Workshops, Survey/Evaluation Coordinator, Audio & Technology production. Entertainment and Special Events chairs have submitted all check requests and have program of events completed.
• HOTEL/EVENTS LIAISON: A reservation booking link was received from the hotel. Dates that the hotel is due money were reviewed with the steering committee and registration ad-hoc committee.
• Fundraising & Memorabilia: Finalizing details and tickets for upcoming raffles; Opportunity Raffle (airfare & memorabilia credits, two full registrations, and 4-night hotel stay) VIP Experience Drawing (4-night stay – Presidential Suite, two full registrations, and memorabilia credit). Memorabilia in the works to have at CAWS 2026.
• 12-Step Dinner & Speaker series currently underway with steps 1-3 in March, steps 4-5 will be in May.

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CAWS 2028 (Scotland)–Crawford B. Highlights:

• NO REPORT SUBMITTED THIS MONTH.

CAWS 2029 (Toronto)–Parthi T. Highlights:

• Chairperson Update: Since my last report, we have continued to build momentum as we move further into active planning for CAWS 2029. While there are no major changes since April, steady progress has been made across several key areas.
• Steering Committee & Planning Progress: The Steering Committee continues to meet regularly and remains actively engaged in early-stage planning. Work is ongoing in expanding the service structure, including the continued solicitation of résumés for five General Committee positions. We remain encouraged by the level of participation and willingness to serve from members of the Fellowship.
• Hotel & Venue Selection: We have now completed walkthroughs at two potential hotel venues and have received updated proposals from both. These proposals are currently under review with the support and guidance of the DOCAC. This marks continued progress as we move toward entering negotiations and ultimately securing a location for CAWS 2029.
• Fundraising Efforts: Fundraising discussions remain ongoing, with continued planning of upcoming events aimed at building both financial support and Fellowship engagement.
• International Attendee Information: Work continues on developing clear and accessible information for international attendees, specifically regarding entry into Canada for individuals with prior convictions. This remains an important priority as we plan for a welcoming and inclusive convention.
• Next Priorities:
  • Continuing review and negotiation of hotel and venue proposals with guidance from the DOCAC
  • Finalizing selections for General Committee positions
  • Advancing fundraising initiatives and scheduling upcoming events
  • oContinuing development of information for international attendees

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OFFICER REPORTS

Director of Operations (DOO)–Tai B.

Highlights:

• I continue to meet and/or communicate with the WSOB Chair, WSO Trustee, WSOB Treasurer, WSOB Members and paid vendors when necessary. Communication with Bookkeeper weekly.
• TC Meeting 5/13/2026.
• CRM ADHOC, Shopify complete, QBO pending, Contract in hand (May need training for QBO, HubSpot)
• WSOB Chairperson master checklist revisions and updates weekly.

Office Update:

• (2028 account to be determined for future use) (Discussion taking place for future use)
• Guidelines are past deadlines, fellowship needs these ASAP, Conference Committee, Archives Committee and Finance Committee.
• Convention Guidelines, meeting 4/8/2026, DOCAC, Chairperson, pending completion.
• Websites (PI, IT, Museum and CA.org) (PI forms and templates updated) (H&I to research (need DAL Update), Unity, links added)
• CAWSO Publication Guidelines updated for concepts, will await approval at Conf. 2026 (Intellectual Property change completed)
• Made WSBT Contact information. (in process for Secretary of State, Charitable Business, with registered agent) CAWS Probation, CAWSO, Inc. Updated, working on Arizona.
• Starter kit requests sent to WSOT monthly and last quarter report 20260428, TAL request
• CA.org website continually checked with updates as necessary.
• Email Addresses need updates (working with DAL and Vendor)
• TechSoup request (Zoom Licensing complete, QBO research with DAL)
• QBO needs to be rerouted to WSO and needs to be initiated. Meetings in progress with contract, NDA signed, contract with WSOB Treasurer.
• WSOB Treasurer CC Policy implemented, signing complete via DocuSign.
• UK Distribution outside of UK, soft opening to be initiated and soon. (integration pending) Working on Bank accounts with WSOB Treasurer. (Meetings continue)

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• Pulled conference information to better assist with possible HubSpot solution. (DAL assistance for uniform, region and area reports)
• Working on lists for QB Desktop.
• Taxes are complete for CAWS and CAWSO.

Merchandise:

• UK Distribution contract discussion taking place for minimum customer order.
• Swedish Chips purchased, reworking new order with updated logo.
• Merchandise Committee? (DAL interest)
• COGS review to be made, working with WSOB Treasurer
• Amazon and CA designed insert added to shop.
• Pending completion of revised bookmarks and can labels (H&I Committee) DAL working on discounts in Shop.
• Calendar from P.I. and bookmark giveaway.
• Licensing and Royalties spread (Attached:)
• Bookmark, free insert. (Attached:)

Translation Committee:

• Meeting 5/13/2026
• Tradition 11 language request.(NEED ALL MEETING TRANSLATION FORMATS, also Pamphlets and Books) Denmark asked to stop printing current books.
• Continues meetings taken place with MERT, ERT, WST, WSO Chairperson and DAL.
• Copyrights sent, WSBT Qtr4 Mins received, Licensing and Royalty Agreements pending completion. (27 areas active participation, 1 discussing, 2 contact made)
• Need to start searching for Translator, currently have formulated team to assist (Swedish, Dutch, Danish, French and Spanish been assigned) LCF glossary of terms complete and to be added to Translation lists.
• Purchasing AI tool.
• Searching for Translator.
• Russian incoming (books, readings, pamphlets)
• New Tracker to made for updated literature.
• Request for Transfer of Rights form to be translated.
• Request for Release Forms to be translated.
• Approval of French, Swedish to be made.
• Russia Translation still ongoing.
• Glossary of Terms (Attached:) May Draft Minutes (Attached:)

CRM:

• NO MEETINGS
• Hupspot access has been made.

LCF

• WSOB Liaison. Meeting May 17, 2026
• Point 3 Publication Process, Power of PI, complete and sent (in LCF Process)
• Asked to join LCF Publication Oversight Committee, updates made as Shop is reorganizing.

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• Discussion on WSO, WSOB oversight, SR-13 Pending (Attached:)

NewsGram:

• Awaiting first meeting.
• Guidelines requests (2 members) Received 1 resume.
• Changed NewsGram email access.

WSOB

• Discussion on future Training and Procedures moving forward (working with DAL) Slab input of positions, DAL, DOO, Board members, Treasurer and DoCaC in order.
• Still requesting information.
• Working with registered agent with regard to Arizona board and updating under Federal and California law, Bylaws. Meeting 5/14/2026.
• Conference registration complete for WSOB.
• Budget meeting to be scheduled for WSO w/WSOB Treasurer

Delegate Mailing

• Asked to join Conference delegate Mailer Sub-Committee.
• Sr-14 to take place
• Delegate Mailing 2^nd Quarter to take place

Referral Response:

• Redesign needs to take place. (Personally, working on)

Respectfully submitted:

Tai Ramirez, Director of Operations

 

WSOB Chair–Randy G.

Highlights:

• I participated in the monthly committee meetings and went to the office on a weekly basis. The chair-to-chair call is back on the schedule.
• Activity has taken us to the verge of engaging with the actual commitment to moving our accounting to QuickBooks On-Line. It’s very exciting.
• I appreciate everyone’s diligence in keeping up with our on-line business activity. We were extremely efficient this month in responding to the number of Check Requests and issues addressed by the board.
• With the unforeseen resignation of the NewsGram Editor, I will be providing a potential solution to the temporary need and plan to go forward during the WSOB meeting on Saturday, the 16th.
• Again, I feel the need to restate the obvious. We’ve got some very important decisions and activity for C.A. over the next few months before the conference, so I am asking in advance for some engagement to reflect the true spirit of service that we signed on for.

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WSOB Treasurer–Russell S. Highlights:

General update of activities and tasks;

• Ongoing interaction with our DOO, WSOB Chair, WSOT and Bookkeeper.
• Regular communication with DoCaC regarding WS Convention financial requests and activities.
• I now have full access to all relevant bank accounts.
• I am in communication with CAWS2026, 2027 & 2028 Treasurers.
• I’ve participated in online business by email and on WhatsApp group in a timely manner.
• I attended the WSC Finance Committee meeting in April and we have begun work on the 2026 Revised Budget and Draft 2027 Budget. Please advise regarding revised 2026 budget as there had been mention of Q4 going online. Please also prepare 2027 Quarterly amounts as that would be helpful for our draft 2027 budget that will be sent out in SR14 mailing (I will use Conf Approved 2026 figures for draft 2027 if I receive no further feedback from WSBT.
• Annual Tax returns are currently in hand and submitted.
• Had a recent call with Chase to seek interest gain on Prudent Reserve Account (#9555), Publication Fund Account (#9563), and the new Emergency Reserve Account when opened. Although gain may seem minimal on these accounts it is usual and responsible to seek such benefits. Awaiting feedback from WSBT regarding renaming the ‘Petty Cash Account’ to‘Emergency Reserve Account’.
• Working with DOO to establish a policy for ACH payments and wire Transfers to consider security implications of such activities.
• Reviewing revenue shortcomings (nonpayment) directly linked to Royalty and License Agreements. I am  intending  to  present  further  substantiation regarding  this issue in  the  near future and certainly if we meet at a B2B in Orlando.
• I am working with WSO staff and outside professional to prepare the switch to QBO as a high priority task…. it’s been in the long grass for too long.
• Working with the DOO, Ast manager and DAL04 to assess how we can meet our financial reporting and breakdown needs to integrate Shopify with QBO. Initially looking positive.
• We are still missing receipts and expenditure sheets from WSBT activity and CC usage. I would be grateful if these outstanding receipts can be sent in. WSOT has a spreadsheet with missing receipts. Many thanks in advance.
• Assisted DOO with multiple tasks.

 

WSOB Secretary–Kimberley C.

Highlights:

• H&I: Unfortunately, I was not able to attend the H&I committee meeting this month because it was on Mother’s Day, and my sons had plans for me. I did look at the minutes and I contacted vice chair. The committee is planning a tutorial for the chairs and the secretaries regarding SR- 14s. No correctional referrals, although they did receive an email from a member in Colorado

 Page 8 of 19

 seeking information on how he can be of service in his new corrections outreach position. Committee is still working on the H&I guidelines.

• Referrals: Met with Wesley on multiple occasions to work on referrals. Spoke with Lou several times regarding referral issues. Encountering lots of frustration with the referral system. I have sent conference committee several spreadsheets noting referrals as being closed, It seems that they come back again. It’s like a horror movie. The last list of referrals we received contained mostly referrals that we had already dealt with in committee. The latest request is that we provide transfer forms for referrals that were transferred out to other committees back in 2018, 2022 and so on. These are the ones that Yves had already completed and transferred.

• Other: Updated motions log from last month. Updated the agenda file in OneDrive.

 

 DIRECTOR OF CONFERENCES AND CONVENTIONS (DoCaC)–Jesse G.

Highlights:

CAWS 2026 – Florida

• Chair
  • 2 months
  • Approved 125k on direct billing
• Vice Chair
• H&I–will have attendees Fri, Sat & Sun
• PI- workshop sat afternoon at 3pm
• resource table for PI resources
  • various items orders from office and stunner shades for attendees
• Outreach-
  • attended various events to inform of and encourage attendance to CAWS206▪ newsletter, flyers, basket donation posted to social media pages
• Children’s event–check request to Twinkle Toes nannies submitted and approved
  • cost will be determined by number of children participating and that has yet to be determined
• Special Needs- none IDed at this time; have ASL as back up just in case and have begun to request bids
• Unity–2 events;
  • Kahoot game on Thursday evening
  • Popcorn machine–more info to come
• Vol Coord–a master list has been forms; 71 volunteers have signed up
• Treasurer–NO REPORT
• Registration
  • 564 (59 up from last month) total registrants; ave registration – $302; Royal 46% of total registrations
  • 247 (+67) banquets and 281 (+59) breakfasts

Page 9of 19

• Program–have updated program v4
  • oChair/VC
    • Yapp App is up and running
    • Co-anon needs have been met
  • Entertainment
    • Includes Silent Disco, Comedian, Karaoke,
  • Workshops- good to go
  • Speakers- good to go; one speaker replaced with back up speaker
  • Marathons- Spots still available for Sun and Mon
  • Survey eval–use survey monkey
  • oSpecial Events
    • Working on shirts for fun run
    • Working on committee for on site and off site▪ Old Town–66 (+0)
    • Kayak–34 (-3)▪ K1–18 (+1)
    • Bass Fishing–12(+3)▪ Gatorland–41 (+3)
    • Fun Run 22 (+4)
    • Pickleball 12 (+6)▪ Golf–8 (+0)
    • Blues and BBQ–51 (+5)
• Hotel
  • Convention is > 25% of booked nights = 2149 room nights (-52 from last month)
  • F&B minimum is met
  • Credit application has been approved for 125k
  • BEO’s signed by WST and sent back to hotel rep.
  • WST and DOO have info on room costs
  • Need transp. chair
  • Have Disney promo code
  • Sent BEO’S to DOCAC for review
  • Hospitality–items ordered

WSC Conference 2026/2027

• 2026/2027 contracts fully executed
• 2026 addendum fully executed
• 2027 addendum fully executed

CAWS 2027 – Washington State

• Chair
  • Reviewed timeline and sent to general
  • Video for presentation at 2026 conv and conf

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• Treasurer
  • Sent link to reg website for review to WSOB via Docac
  • Beg Bal $26.316.67; Available Bal $23,605.89
  • Working on raffles, opportunity drawings, memorabilia, registration prices, and regfox–many of these items have been approved, selected, and purchased; some swag to be sold at 2026.
• VC
  • Meets with downline monthly

• Program
  • Looking to fill open positions
  • Entertainment and special events to include boat trip, day trip to Pike’s Place tour, gold, underground tour, space needle and much more
• Hotel/events liaison
  • oReservation link for hotel provided; website ready and tested by hotel liaison
  • Working on parking logistics

Page 11 of 19

CAWS 2028 – Scotland Area

• NO REPORT
• Jesse’s report
  • I’ve reviewed 5 allocation agreements and 4 have been sent back to Helms-Briscoe with my suggested revisions to remove CAWSO Inc., liability–board members CAWSO Inc. agrees to pay for in writing.

CAWS 2029 – Toronto

• Hotel Liaison
  • Has received 3 RFPs
    • 2 viable; Sheraton Parkway and Sheraton Centre; asking them to “sharpen pencils”
• Fundraising–discussing potential events
• Treasurer
  • Local account transferred $20k CAD to world account; have 16 +/- k USD in local account
• Focus
  • Getting a hotel
  • Filling gen committee positions
  • Develop info for internation attendees regarding entry into Canada

WSC Conference Committee (WSCCfC)

• Working on new referrals
  • Only have 1 open referral
• Need room assignments
• 40 +/-registrants as of last meeting
• SR14 date is 6.27.26; need items by 6.4.26
• Approved guidelines at last meeting, including a budget cord position; Jason

WSC Convention Committee (WSCCvC)

• Meeting with Seth, Jesse and Tai to align DoCaC position on WSCCC guidelines with WSM
• Working on new referrals
• Working on SR-14 material (2 or 3)
• Audio and tech guidelines updates

Bid Vetting Committee

• No bids for 2030

Page 12 of 19

RFP Committee

• Jay F continues to chair RFP committee and is doing an amazing job
• Have narrowed down to 5 finalists for final RFPs
  • Dallas, Dulles, Chicago, Dublin, Toronto
  • Better offers if we do 3 vs 2 years
• Next meeting is scheduled for early May

ILAS,

Jesse G

DIRECTORS AT LARGE (DAL) REPORTS

Jason S. (DAL)

Highlights:

• Attended: NO Regular WSOB meetings, WSC IT, WSOB ADHOC
• WSCIT / Web: Since I did absolutely nothing to move the CA ball forward let me tell you a story. A very sophisticated ransomware phished an employee’s credentials. Got into my network and wiped or locked everything. It found my 18 TB of backups .. and DELETED them. I had some backups in the AWS cloud. But those turned out to be ridiculously cumbersome and slow. Anyway, all 80 workstations, all the servers, my pharmacy, accounting .. everything had to be rebuilt from scratch. It has been brutal. Anyway, I felt like I owed you all an explanation. But I am back. Russell and I are real close to putting the final touches on my new EP and you should see some discs and QR codes for you to purchase the new album at the convention. If you buy the limited edition of the vinyl I promise to sign your copy.

Wesley B. (DAL)

Highlights:

• Attended: Regular WSOB meeting, North American PI, WSCPIC, Referrals Ad Hoc
• PI Updates: PI.CA.Org has been updated with all necessary materials–big thanks to Charisse! Continuing with updates to PI Rocks and Professional Outreach presentations, as well as the Fact Sheet following latest survey results (some of this content could be used on website update). Summit Guidelines being reviewed for possible SR-14 submission. NA Summit 2027 still looking for venues in Seattle. European Summit 2027 – does not have chair, No exact plan yet on, location, timing. Plans for PI presence at Convention. Question raised in chat about 3-D CA logo. Materials should be ready for SR-14 next week.

 Page 13 of 19

• WSOB: Referrals–Kim and I reviewed several updates form Lou/Conference Committee, mostly housekeeping follow-ups to already addressed referrals (spreadsheet in files). Randy, Kim and I reviewed the issues with Conference Committee updating their records. Current (2026) referrals spreadsheet is up to date with several referrals ongoing and 3 new referrals since previous meeting.

• Newsgram: with finalized Guidelines for NewsGram, I went to Kenny to discuss next steps on committee formation. In that discussion, Kenny decided it was time for him to resign, and I let him know how much his efforts have been appreciated and the quality of the Newsgrams he has produced. Randy and I discussed next steps for next NewsGram, prior to Conference. Continue work on new position descriptions and orientation items under development.

Morten V. (DAL)

Highlights:

• Attending: CAWS 2028 steering committee, CAWS 2028 steering committee
• Chair positions filled, outreach and unity chair
• Fundraisers and merch sales are doing good
• WSOB TC: Glossary of terms finished and ready to be shared with CA worldwide
• In contact with CA Russia, still waiting for the books to arrive.
• CA Holland approved to translate 12 step companion guide

Kalob T. (DAL)

Highlights:

• Meeting Finder App General Updates
  • Updated framework the server uses to connect data to code (Django Web Framework). Patched issues as they arose with the new update. No downtime happened during the update.
  • Trained a WSCIT committee member on how to onboard a new Area.
  • Spent ~3 hours problem solving with an area as to why their website was blocking our server. This pushed the requirement for app guidelines up the priority list for me.
  • I am considering writing proposed guidelines for the WSOB regarding meeting management as the previous point is not a sustainable action from the office board. Looking into an easier way to collect meetings from Area websites that requires less hands-on maintenance using Cloudflare’s new Cawl API.

 Page 14 of 19

• • Reported invalid reviews on the Android app. Spam reviews occasionally come in and need to be reported.
  • WIP: Working on C.A. Meeting Finder App Guidelines.
• AppAnalytics: App stats will be from the previous full month rather than listing a partial month.

Zoom

• Ran a security audit on our Zoom accounts and deleted unused and unneeded data ar facts (transcripts, cloud recordings, etc).
• Disabled ~15 AI features from the WSOB Zoom account. For security, privacy and Tradition reasons these were disabled. To any commitees: if you need settings adjusted you can let me know and we can do the same for your mee ngs.

Shopify

• Gave our bookkeeper direct access to the shop with read-only permissions to analy cs for be er and easier keeping of books via the online store.
• Working with DOO and Treasurer to help break down repor ng for accurate and sane bookkeeping.
• Met with the Assistant Manager to go over some quirks of the shop and to determine next steps for repor ng, ease of use, and quality of life adjustments.
• Cleaned up data to keep us consistent moving forward. Data hygiene is important.
• Researched and provided a report for shop expansion into the UK that would play well with: repor ng, inventory, and bookkeeping.
• Created a new Shopify feature to help the office with dropshipped products. This should help free up employee me, enable organiza on around a par cular type of product, and to speed up comms with a manufacturer.
• Looked into bundling products together to make, for example, a Starter Kit, easier to sell where the inventory will auto-adjust itself. Will require some refactoring of products. More to come on this front.
• Created a new Shopify feature to analyze sales and quan es. This will help the office understand the economics of grouped products (ie. How well are Books selling)
• Looked into integra ons between Quickbooks Online and Shopify and shared results with the Treasurer.
• Looked into a separate UK Shopify store and the pricing and effort behind that possibility. Not possible without star ng a UK-based non-profit.
• Analyzed our product prices in conjunc on with our discount op ons to poten ally lower product prices.

CRM

• Registered for 3x HubSpot webinars to learn more about maximizing our tools.
• April 22. Attended Workflows HubSpot Webinar. Learned what we can do with that, how it connects to data points, how it can manipulate and trigger other actions. Learned about HubSpot credits, sequences, and how to maximize our integra ons with HubSpot

Page 15 of 21

• April 23. Attended Managing Users, Permissions and Teams Workshop. Learned how to accurately assign permissions, best practices, and about HubSpot Seat assignment. Why this is important:
  • 43% of data beaches involve internal actors. Permissions are important.
  • ⅓of all orgs lose productivity due to messy permissions. The “where do I find it and who has access” problem.
  • Teams waste time trying to figure out permissions, but everyone as a “Super Admin”can cause a mess and become a time vampire as well.
• May 4. Attended Data Management Excellence: Essential Strategies for Clean and Organized Data Workshop. Learned how to create properties, associations, backups/restores, contact enrichments, and overall better data management and database hygiene.

Misc

• Made a C.A. QR Code Generator tool for internal use. Feel free to ask me for the link.
• Looking into and started trialing professional software for a proper NewsGram publishing process that’s high quality, available in pdf, handles graphics, and can have per-page rules in place (Affinity by Canva; insert 6th tradition statement). This is much more powerful than using Word, allows lots of powerful graphics while maintaining publishing tools. The project resulted in a very cool redesign of the NewsGram (not distributed).
• Created a QR code for Q2 2026 NewsGram archive.
• Confirmed 211 Alberta (ab.211.ca) has correct contact information for N. Alberta and S. Alberta areas.
• Created Cloudflare and Resend accounts for development purposes. Both logged in the documentation.
• Looked into translation AI tools. ChatGPT takes the cake. The other providers I’ve found use ChatGPT behind the scenes (most AI tools do this). chatgpt.com/translate (insert 6th tradition statement) does not currently support Danish. Always make sure to write clear, instructive prompts with examples of language idioms when using a chat bot.
• Looked into QuickBooks Online (QBO) pricing for non-profits, the integration it can have with Shopify, what plans are available to us, and summarized it. Shared with Treasurer and the office employees.
• Started looking into another donation platform event registration platform (Zeffy.com) that plays nicely with QuickBooks and HubSpot, and has lower transaction fees. It also has an API for connecting data to other sources (such as the app). Zeffy is used by over 100k non-profits. 0% transaction fees for donations and event registration.
• Documentation
  • Updated the Secretary and DAL responsibilities

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• • Worked with DOO on the DAL position.
  • Added tech-service account ownership.

TRUSTEE REPORTS

World Service Trustee (WST)–Karmen K. Highlights:

• NO REPORT SUBMITTED THIS MONTH.

World Service Office Trustee (WSOT)–Jonathan H.

Highlights:

Summary of General Activities:

• Participated in Online Business for WSBT and WSOB as Required
• Communication with WSO Chair, Treasurer, DOO, Asst. Manager, Bookkeeper, and WSBT/WSOB Members as Required.
• Treasurer
  • Met with Treasurer to go over reports, processes, and budgets
  • Awaiting final updates from the WSBT to finalize budgets for SR14
  • Had discussion about credit card usage and policy.
• Expense Reports
  • Planning for review at next WSBT quarterly

• Banking
  • Handed off to Treasurer
• Licensing and royalties
  • Idea to have WSOB involved with printers and distributors to approve or be included on orders was brought to WSBT.  Idea seemed well received, no action taken yet.
• Discussion Points
  • Printable versions of the 12 Steps and 12 Traditions banners to be available online
• Motions
  • Website approval motion passed WSBT
  • Submitting budget change motion to move expenses from future WSBT budgets to Q1

WSOB Ad hoc Software, Web, CRM Committee

• Informed the website is approved through Trustee review for traditions violations

WSC Finance Committee (Member)

• Attended last Finance meeting in April for budget.
• It is in good hands with new Treasurer

WSC IT Committee (Lead Trustee):

• Attended meeting 4/25/26
• Submitting updated guidelines to include speaker tape process for SR14

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WSC PI Committee (2^nd Trustee):

• No Meeting attended yet

WSBT Finance Sub-Committee (Lead Trustee):

• No Meeting held yet

Long Term Planning (Member):

• At meeting 4/5/26
• Several projects in process; the following are projects currently being worked on:
  • Book Development and Approval Process
  • Global Fulfillment
  • Investigation of North American Roll-Out for Pamphlet Licensing
  • NewsGram Updating
  • Global Growth Initiatives
  • Conference Scheduling

Referral Responses – Assigned to Jonathan H.

• N/A

Upcoming Meetings of Note:

WSBT Mid-Quarter Call–N/A

WSBT Q2 Meeting–5/19/26 to 5/21/26

• Unable attend Quarterly for personal reasons. Will be in communication with the WSBT members and will meet virtually for anything needed from me.

Best Regards,

Jonathan Havens WSOT

520.990.1983 wsot@ca.org

 

NEW BUSINESS Newsgram:

Previous Newsgram Editor has stepped down. Larissa G has volunteered to assist until a permanent Editor is elected.

Chips: Conversation regarding Polish Chips–Poland has a polish speaking meeting in Belgium and are requesting to purchase Polish chips. Discussion about the cost and the feasibility of creating Polish chips. Need a rough estimate of cost.

Page 18 of 19

MOTIONS

Monthly Meeting Motions (May 16, 2026)

Motion (Tai) to put the Glossary of Terms under the translation process on the CA.org website, seconded. Passed unanimously.

Motion (Tai) to accept SR13 from LCF, seconded. Passed.

Motion (Tai) to approve the concept of new bookmarks, seconded. Passed. Motion (Tai) to upload the Quiet Peace daily reading to the Meeting Finder App.

Motion (Tai)to table the motion to upload Quiet Peace reading to the Meeting Finder App, seconded. Passed with minor opposition.

Motion (Russell) to accept vendor proposal (phase 1) relating to QBO and engage the vendor services, allowing us to proceed with all activities relating to the installation of, and migration to, Quickbooks Online, seconded. Passed.

Motion to add Larissa as interim NG Editor until the Board elects a new NG Editor, seconded. Passed unanimously.

Spending Committee Online Motions

(May 27, 2026)

Motion (Jesse) to approve CR2028-08 for $3500.76 for boating event for preconvention fundraising, seconded. Passed with unanimous consent.

(May 28, 2026)

Motion (Jesse) to approve CR2028-09 in the amount of $1395.82, seconded. Passed with unanimous consent.

WSOB Online Motions: None this month.

REFERRAL RESPONSES

Referrals: Not on agenda this month. Will be reviewed next month in order to provide sufficient time for Kimberley and Wesley to work with Lou to obtain confirmation that Conference Committee (Lou) has updated and confirmed all the closed referrals.

Minutes respectfully submitted by: Kimberley C., WSOB Secretary

 Page 19 of 19

Appendix A:

App Analytics

(Presented by Kalob T – DAL)

Pages 20 of 24

For Appendix A see: https://documents.historyofca.org/wp-content/uploads/2026/08/2026-05-16-WSOB-Minutes-Approved.pdf